Alsco Uniforms is a global company and leader in textile rental services worldwide. Alsco provides convenient, cost-effective textile rental services, commercial linen, uniforms and washroom hygiene – our expertise runs deep and wide. We are currently hiring!
This full-time role offers an early start and early finish, working Monday to Friday from 06:00am to 02:30pm, with flexibility required to support operational needs.
Lead a high-performing, multi-site washroom management operation across Auckland, with full ownership of people, performance, and customer outcomes. Alsco Fresh & Clean is part of a global organisation delivering essential hygiene and washroom services across New Zealand and internationally.
In this role, you'll oversee essential washroom and cleaning services across major customer sites, leading an established team and driving service excellence, efficiency, and customer satisfaction. This is a hands-on leadership role in a structured, KPI-driven environment where your impact is visible every day.
What We Offer
Established team of 18 across multiple customer sites
Operational ownership across a defined Auckland region
Career progression within a global organisation with a strong presence in Australasia
Ongoing training, leadership support, and clear performance expectations
Attractive remuneration package with quarterly bonus and full private use of company vehicle
Employee PERKS discounts programme
Discounted health insurance and EAP wellbeing support
Employee rewards and recognition, employee of the Month & Safety Legends bonuses
Why This Role Stands Out
Own a high-profile, multi-site operation, balancing hands-on leadership with commercial and operational performance
Lead service delivery for key, high-value customer sites
Work in a structured environment with clear KPIs and expectations
Make a visible impact on service quality, team culture, and results
Key Responsibilities
Lead, coach, and develop frontline service staff, team leaders, and supervisors
Ensure quality standards are consistently met through regular audits, recognising strong performance and addressing gaps quickly
Drive accountability through regular site presence, clear expectations, and structured performance conversations
Maintain high standards of health, safety, compliance, and reporting
What Success Looks Like in This Role
Labour, stock, and operating costs consistently controlled to budget
Service issues resolved quickly and effectively
Consistently strong audit results and service standards across all sites
Strong, trusted relationships with key customers
Desired Skills and Experience
About You
You're a practical, hands-on leader who enjoys being visible, solving problems, and getting the best out of people in a fast-paced environment.
You'll bring:
Proven experience leading teams in service, facilities, logistics, cleaning, hygiene, or similar, with a minimum of 3 years' people management experience
Strong customer service focus and confidence managing key relationships
Strong commercial awareness and experience managing labour and costs
Solid communication, organisation, and problem solving skills
A full NZ driver's license and eligibility to work in NZ
Ability to pass alcohol, drug and medical screening
We are committed to Diversity, Equity and Inclusion. Growing, maintaining, and promoting a diverse team is a priority for us. If you need assistance with your application or navigating our website, we encourage you to reach out.
